This is just a short note to say how pleased we are with the work your crew provided at our home yesterday. As you know this is repeat business for us since 2003! The West Coast Tree Care crew members were the most professional and well equipped team we have ever had on our property. They quietly went about the preventive tree care work we agreed to with great team work. To our dismay, the team identified 30-40 feet of rot in the upper portions of one of our beloved cedar trees. They took pictures of the rot; described the stress on the upper portions and lower portions of the tree; the likelihood of large portions of the tree snapping off in strong winds; and recommended removal. Because of the thorough and clear explanation and the pictures provided from 60 feet up in the tree, we agreed. The tree which was very close to both our house and the neighbor’s home was removed without incident and on the same day as the preventive work was completed. Once the cedar was down we could all see the extent of the rot and Karen and I are very thankful that this great tree came down peacefully rather than the chaos a 100 foot falling tree can cause to multiple homes in the middle of a severe storm. Karen described the working of you team in three words: Artists, Scientists, and Athletes. All of the debris was cleaned and the wood stacked carefully. We and our neighbors will all sleep better this winter. Thank you and thank the team for us.