The crew just recently finished the job at our place and I have to say what a wonderful, hard-working bunch of guys they are! Trey was simply fantastic as he walked us through every phase of the project and kept us informed of each aspect of the work the entire time.
We simply couldn’t be happier with the end result of the work and we’re extremely pleased with high level of professionalism every member of your crew exhibited. Please pass on to each of them our sincere thanks for all their hard work they’ve done.
If Trey, or you end up writing a final report on the work done here we would love to get a copy of it to be able to show our insurance company that the trees around our home have been cared for in the most professional manner possible. (They have been bugging us to get things trimmed up around the house for years now to prevent possible damage to the dwelling.)
At any rate, we want to thank you and your staff for providing the highest quality of work on our property and treating us with the utmost respect.
This is just a short note to say how pleased we are with the work your crew provided at our home yesterday. As you know this is repeat business for us since 2003! The West Coast Tree Care crew members were the most professional and well equipped team we have ever had on our property. They quietly went about the preventive tree care work we agreed to with great team work. To our dismay, the team identified 30-40 feet of rot in the upper portions of one of our beloved cedar trees. They took pictures of the rot; described the stress on the upper portions and lower portions of the tree; the likelihood of large portions of the tree snapping off in strong winds; and recommended removal. Because of the thorough and clear explanation and the pictures provided from 60 feet up in the tree, we agreed. The tree which was very close to both our house and the neighbor’s home was removed without incident and on the same day as the preventive work was completed. Once the cedar was down we could all see the extent of the rot and Karen and I are very thankful that this great tree came down peacefully rather than the chaos a 100 foot falling tree can cause to multiple homes in the middle of a severe storm. Karen described the working of you team in three words: Artists, Scientists, and Athletes. All of the debris was cleaned and the wood stacked carefully. We and our neighbors will all sleep better this winter. Thank you and thank the team for us.
Bill and the other men did a terrific job for us on Monday. They were here before 7:30 a.m. and finished about 4:30 p.m. The crews were well organized, thorough, and careful with falling branches. The trees are happier with dead wood removed and better able to withstand winter winds with selective thinning. The cleanup at the end left our property looking better than it had when they arrived that morning. Please convey to Bill and the other men our appreciation for a professional quality job well done.
I’m very glad you stopped by last summer and evaluated the trees that needed attention. Though it was six months before you could do the work, it was well worth the wait. I can see now why your schedule is so full.
To be honest, I was really worried about the commitment we made to have our trees worked on by Westcoast Tree Care, Inc.. We signed the contract with Jim in March and made a large (for us) financial agreement for work to be done in September, so we had a long time to think about it. Our trees are paramount to the beauty of our property and we had previously had a bad experience with an arborist, who randomly stripped all the lower branches from one of our favorite trees. After our ‘tree day’ with Westcoast, I can tell you that we were extremely pleased (and relieved!) by the way the team worked with our trees. The communication the team had with us, and each other, was excellent and by the time they were working on our favorite tree, I had complete confidence in every cut. It was fascinating to watch and I was amazed that they were able to actually work on the ends of the branches of a huge white oak tree, essentially giving it a ‘hair cut’ – something no other tree service had ever suggested or attempted. Even a novice like myself can see how much healthier this approach is for the tree. One tree that was so ugly that we had considered taking it down, a Norwegian spruce, now looks like it belongs here. If you have concerns about your trees being trimmed correctly, I suggest you take a deep breath, talk with them before they work, and trust them to absolutely know what they are doing.
I highly recommend West Coast Tree Care for any tree work you need to have done. Andrew and his crew spent two days on my property and removed a 125 foot Douglas Fir that stood only five feet from my house. The crew was very safety conscious and they were very concerned about the safety of my property as well. They arrived the day scheduled per the contract and they were on time each day: the crew was all business. Besides the hazardous tree removal, the crew took down a Ponderosa Pine, did major pruning of a Big Leaf Maple, wind-sailed another Douglas Fir and thinned out a cluster of Coastal Redwoods. In addition, the crew took the time necessary for a thorough clean up after the work was finished. I am extremely satisfied with their work and their professionalism.
Our Mercer Island home is surrounded by six Douglas Fir trees, one large Broad-Leaf Maple tree, in addition to a variety of evergreen and deciduous trees and bushes. For the purpose of keeping our trees healthy, our home safe from falling branches and the landscaping aesthetically pleasing we chose Jim Mosher, Certified Arborist, Westcoast Tree Care to lay out a plan encompassing our stated goal. As a professional photographer (Creative Poses) I decided to have fun documenting their work but the most rewarding experience was the opportunity to view one of the most professional, knowledgeable, hardworking crews I have ever had the pleasure of observing. As they say – ‘one picture is worth a thousand words’ so I have given Jim permission to use some of my photo work depicting a dedicated crew hard at work. I personally feel that Jim Mosher has ‘set high standards for performance goals’ and his crew represent the mission statement of Westcoast Tree Care.
We have weathered our second big windstorm and everywhere we look we see the fruits of your labor. There are no tree limbs blocking our driveway or littering the landscape and no trees came tumbling down. Our many, many fir trees were obviously trimmed wisely. Please extend our appreciation to your crew. Not only was it fun to watch them “skywalk”, but it was a pleasure dealing with them. Timely phone calls regarding their arrival, pleasant manner while on the job, and complete cleanup when each day ended make it very easy for us to recommend Westcoast Tree Care to anyone. We would be remiss if we didn’t thank you also. You showed up when you said you would, gave us a firm bid, and made sure your crew met our requests. Given the size of our property(1.5 acres), and the age and number of trees we have, we look forward to working with you on our next project. Until then, thank you for making it possible for us to rest easy when the winds blow.
Big thanks to Westcoast Tree Care. Outstanding service, prompt, professional and clean. Impeccable job. These guys go above and beyond for the customer. Our trees have never looked better.